casting doubts on you, if they are more open to accept
your proposal, and even when they are lying.
Be alert in recognizing these signals. Moreover, also
be aware of your own actions. You might be exhibiting signs of nervousness
without you knowing it, and your counterparts (who might also know body language)
might take advantage of the circumstances.
CHAPTER 4
Body Language in Selling
Studies in
Psychology tell us that the effect you have on others depends on what you say
from the mouth (7%), the manner in which you say it (38%), and by your body