Since practically anyone can learn the nuts and bolts of relationship building, focusing on some basic techniques that can be learned is a must. The main ones, in no particular order, are:

-     Read: “Read” people well.

-     Rapport: Develop rapport with others well.

-     Finesse: Have some finesse; i.e. handle conversations and activities in a cordial manner

 

-     Conflict Resolution: Resolve negative issues and conflicts without too much friction

 

-     Support Co-Op: Gain the support and cooperation in working towards a common goal

 

Let’s take a little closer look at each and what learning is involved. 

 

READING PEOPLE: BODY LANGUAGE BRIEFING

 

Body language is the meaning behind the words or the “unspoken” language. Surprisingly, studies show that only up to an estimated 10 percent of our communication is verbal. The majority of the rest of communication is unspoken. This unspoken language isn’t rocket science. However, there are some generalizations or basic interpretations that can be applied to help with the understanding or translating of these unspoken meanings. Here are some basics below.

Smile – People like warm smiles. Think of a heartfelt warm-fussy, maybe your favorite pet, and smile.

Eyes - -If you don’t look someone in the eyes while speaking, this can be interpreted as dishonesty or hiding something. Likewise, shifting eye